CASTANEA CASTANEA LLC CASTANEA
Official Store

Coin Store

Power Solvora Escape with coins — unlock breakout tools and clear tangled neon paths with an edge.

Coins

About Coins

Coins are the exclusive virtual currency of Solvora Escape. Spend them to redeem assist tools that make clearing stages smoother. The email you enter on the payment form becomes your dedicated game account by default, with in-game data linked automatically to protect your transaction and virtual assets. Coins never expire once credited. Please double-check that your email is correct before confirming.

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Delivery Timeline Promise

Virtual currency delivery timeline

After a virtual currency purchase is paid successfully, virtual currency is usually credited automatically to your game account (the email entered on the checkout page) within 5 minutes. If there is a system delay or order review, delivery will be completed within 24 hours at the latest.

If delivery is overdue

If you still have not received your virtual currency after the promised timeline, please submit a request on the Contact Us page and provide your order number, purchase date, and payment proof. Customer support will verify the order and reissue the virtual currency within 3 business days of receiving your request.

Refund if we cannot deliver

If virtual currency cannot be delivered within 24 hours due to a system fault, inventory issue, or other reason, we will refund the funds to the original payment method in accordance with our Refund Policy. Refund arrival time varies by payment method and is usually 7 business days.

Where virtual currency can be used

Virtual currency may be used only inside Solvora Escape.